Frequently Asked Questions

FairTalk is an AI-guided conflict resolution tool. It gives two people a structured, neutral space to work through a disagreement together: you talk it through in one conversation while the AI listens impartially, and afterwards it produces a fair summary of both perspectives, where you align, where you differ, and a shared path forward. It is built for the everyday conflicts that feel too small for a mediator or therapist but too important to leave unresolved.

FairTalk is built for adults working through interpersonal conflict: couples, family members, flatmates, friends, and colleagues. It suits recurring arguments, communication breakdowns, and specific disagreements where both people genuinely want to sort things out. It is not designed for use with children, or for situations that need a clinical or legal professional.

FairTalk works on the web in your browser, and as an app on both iOS and Android, so you can use whichever suits you.

No. You can use FairTalk straight from your browser on any device, or download the iOS or Android app if you prefer.

A session is one conversation between the two people involved, with one device between you. Once you both consent to begin, you name the topic and simply talk it through while FairTalk listens to the conversation. If things get heated, either of you can pause. Once the session is complete, the AI produces a structured summary of each perspective and a shared resolution you both keep.

Yes. A full session is a conversation between both people, and both must consent before it begins. This is a deliberate design choice: a resolution that both people have genuinely taken part in tends to be fairer and to last.

FairTalk works best when both people engage willingly, and you can invite the other person to join. If they are not ready, you can still use the guidance in our Knowledge Hub to prepare and improve your own side of the conversation, which often shifts the dynamic on its own.

That is normal for some conflicts, and it is not a failure. FairTalk can help identify the specific point you are stuck on and suggest a way to return to it later. You can revisit the conversation another time, and for some issues the honest next step is professional support.

The Knowledge Hub is a library of practical, evidence-based guidance on communication skills. FairTalk highlights the skills each person could work on based on your sessions, and the Knowledge Hub gives you the material to build them in your own time, so each conversation leaves you better equipped for the next.

Yes. FairTalk draws on established conflict resolution practice, including principles from the Gottman Institute’s couples research, nonviolent communication, and interest-based negotiation, and applies them to your specific conversation. The structure itself is the intervention: a fair, neutral process consistently outperforms an unstructured argument.

For everyday interpersonal conflict, communication breakdowns, and recurring arguments, a structured tool like FairTalk does much of what people hope to get from a session, available any time and far more affordably. For mental health conditions, trauma, abuse, or complex legal matters, a qualified human professional is the right choice. They are best understood as different tools for different jobs.

Yes. What you share in a session stays strictly between you and your conversation partner. FairTalk does not share session content with employers, courts, advertisers, or any third party.

Audio is deleted once the session is complete. Only your resolution summary is kept, and it is visible only to the two participants.

No. We never sell your information or pass it to third parties, and your private conversations are not turned into advertising data. Everything is protected with encryption.

Yes. You can delete your session data at any time directly within the app. See our privacy policy for the full detail.

Yes. You can start with a free trial to try FairTalk before deciding on a subscription.

FairTalk is offered as a subscription that gives you access to sessions and the Knowledge Hub. You can manage your subscription from your account at any time.

FairTalk costs a fraction of a typical therapy or mediation session. You can begin with a free trial, and current pricing is shown when you sign up.

Yes. You can cancel at any time through your account settings, or through the App Store or Google Play if you subscribed there.

No. Situations involving abuse, coercion, threats, or any risk to safety need a qualified professional or a relevant support service, not a self-guided tool. If you or someone you know is affected, please contact a professional or support service directly.

FairTalk can help with interpersonal disputes that have a legal dimension, such as co-parenting or neighbour disagreements, by helping you reach an informal resolution before things escalate. For matters already in a legal process, or where the outcome must be legally enforceable, work with a qualified mediator or legal professional.

No. FairTalk is for resolving specific disputes and improving communication, not for treating mental health conditions or doing long-term therapeutic work. Many people use FairTalk for day-to-day conflict while also seeing a therapist for deeper work, and the two complement each other.