Frequently Asked Questions

FairTalk is an AI-guided conflict resolution tool. It gives two people a structured, neutral space to work through a disagreement together: you talk it through together while FairTalk listens impartially, and afterwards it helps you both see each perspective fairly and agree a shared path forward. It is built for the everyday conflicts that feel too small for a mediator or therapist but too important to leave unresolved. And for times when the other person is not ready to take part, there is also a solo session feature, so you can work through your own side in the meantime.

FairTalk is built for adults working through interpersonal conflict: couples, family members, flatmates, friends, and colleagues. It suits recurring arguments, communication breakdowns, and specific disagreements where both people genuinely want to sort things out. It is not designed for use with children, or for situations that need a clinical or legal professional.

FairTalk is an app for both iOS and Android, so you can use it on an iPhone or an Android phone.

FairTalk is in pre-launch right now. Once it launches, yes: download FairTalk on the App Store for iPhone, or get it on Google Play for Android. Search for FairTalk in either store, install it, and you are ready to start. Until then, join the waitlist to hear as soon as it is available.

You and the other person agree to talk the issue through together, and FairTalk listens to both of you without taking sides. If things get heated, either of you can pause. Afterwards, you both get a fair picture of each perspective and a shared way forward you have shaped together. If a two-person conversation is not possible yet, you can use the solo session feature instead: talk it through on your own and leave with actionable suggestions for moving forward, either by yourself or towards having the conversation together later.

Not necessarily. FairTalk is designed around two people and does its best work that way, so a full two-person session needs both to consent, because a resolution both have genuinely shaped tends to be fairer and to last. But you do not have to wait for the other person: FairTalk also offers a one-person conversation, for when they are unwilling, not ready, or you are not yet comfortable raising it, helping you see your own side clearly and giving you practical next steps you can take yourself.

You can still make progress on your own. FairTalk works best when both people engage willingly, and you can invite the other person to join. If they are not ready, you can run a one-person conversation instead: talk through the situation from your side, and FairTalk helps you see it clearly and gives you practical next steps and guidance, alongside the Knowledge Hub to build your communication skills.

That is normal for some conflicts, and it is not a failure. FairTalk can help identify the specific point you are stuck on and suggest a way to return to it later. You can revisit the conversation another time, and for some issues the honest next step is professional support.

The Knowledge Hub is a library of practical, evidence-based guidance on communication skills. FairTalk highlights the skills each person could work on based on your sessions, and the Knowledge Hub gives you the material to build them in your own time, so each conversation leaves you better equipped for the next.

Yes. FairTalk is evidence-based, grounded in established conflict resolution and relationship research. At its heart is a well-proven idea: two people find common ground more easily when a fair, impartial third party is part of the conversation.

For everyday interpersonal conflict, communication breakdowns, and recurring arguments, a structured tool like FairTalk does much of what people hope to get from a session, available any time and far more affordably. For mental health conditions, trauma, abuse, or complex legal matters, a qualified human professional is the right choice. They are best understood as different tools for different jobs.

Yes. What you share in a session stays strictly between you and your conversation partner. FairTalk never shares session content with employers, courts or advertisers, or for marketing, and never in any way that would compromise its security.

Audio is deleted once the session is complete. Only your resolution summary is kept, and it is visible only to the two participants.

No. We never sell your information or pass it to third parties, and your private conversations are not turned into advertising data. Everything is protected with encryption.

Yes. You can delete your session data at any time directly within the app. See our privacy policy for the full detail.

FairTalk is offered as a subscription that gives you access to sessions and the Knowledge Hub. You can manage your subscription from your account at any time.

FairTalk costs a fraction of a typical therapy or mediation session. Current pricing is shown when you sign up.

Yes. You can cancel at any time through your account settings, or through the App Store or Google Play if you subscribed there.

No. Situations involving abuse, coercion, threats, or any risk to safety need a qualified professional or a relevant support service, not a self-guided tool. If you or someone you know is affected, please contact a professional or support service directly.

FairTalk can help with interpersonal disputes that have a legal dimension, such as co-parenting or neighbour disagreements, by helping you reach an informal resolution before things escalate. For matters already in a legal process, or where the outcome must be legally enforceable, work with a qualified mediator or legal professional.

No. FairTalk is for resolving specific disputes and improving communication, not for treating mental health conditions or doing long-term therapeutic work. Many people use FairTalk for day-to-day conflict while also seeing a therapist for deeper work, and the two complement each other.