Legal documents and policies
FairTalk records a private conversation between two people and writes an analysis of it using AI. That deserves straight answers about consent, about where the recording goes and about what is kept. These documents give them. They are written to be read, and they describe what FairTalk does today, including its limits.
Version 2026-10, last updated October 2026.
What you agree to
You accept these two documents in the app before you record anything. The app keeps a record of the version you accepted and asks again if they change in a way that matters.
- Terms of Service
The agreement between you and FairTalk: who can use it, what it is and is not, recording rules, your subscription and your rights.
- Acceptable Use Policy
What you may and may not do with FairTalk, starting with the rule that everyone recorded must have agreed.
Your information
What FairTalk does with a conversation, in plain terms and in detail. These also apply to anyone who is recorded or mentioned in a conversation without having an account.
- Privacy Policy
What we collect, why, who can see it, where it is processed, how long we keep it and how to get it deleted.
- Trust Centre
How a conversation moves through FairTalk, the companies that process it for us, our security measures and their limits.
Where you live
FairTalk is offered to adults in Australia and New Zealand only. These notices explain your rights at home, and our position under the law of other places in case it applies to you.
- Australia and New Zealand
Your privacy and consumer rights at home, recording rules, how to complain and where to get help in a crisis.
- United Kingdom and European Union
Our position under UK GDPR and EU GDPR, and your rights if that law applies to you.
- Canada
Our position under Canadian privacy law, and your rights if that law applies to you.
- United States
Our position under United States law, including HIPAA, and what we do and do not do with voice recordings.
Accessibility
What we are aiming for, what works today and where the gaps are.
- Accessibility Statement
What we aim for, what works today, the limitations we know about and how to tell us about a barrier.
Three things worth knowing before you read any of them
- Everyone recorded must have agreed. FairTalk does not let a session with a linked person start until that person has approved it on their own device. Recording someone without their agreement is against our rules and, in many places, against the law.
- FairTalk is not therapy, counselling or legal advice. It is a self-guided tool for everyday disagreements. It is not suitable where there is abuse, coercion or fear, and it is not an emergency service.
- A conversation is not legally privileged. FairTalk keeps what you share private from other people, but it is not a counsellor or a lawyer, so what it holds could be required by a court or by law.
Questions, requests and complaints
FairTalk is operated by FairTalk Pty Ltd (ACN 697 843 324), Western Australia, Australia. Email contact@fairtalk.com.au to ask a question, to see or delete the information we hold about you, or to make a complaint. If you were recorded and did not agree to it, tell us and we will remove the conversation.